Archive for June, 2008
Check Out My YouTube Video
Posted by: | CommentsVideo is the latest rage in the marketing world. You’ve seen it all over – this guru and that expert all showing you the latest info visually. And we all love it. After all, if a picture is worth a thousand words, how many words is a whole string of pictures in a video worth? YouTube is the fastest growing site on the internet and one of the most visited of all. When I learned this, I even began to think about video for my coaching business despite not being interested in being on camera – ever!
Then I was offered the opportunity to be videotaped by a professional interviewer and had to jump at that opportunity. Phyllis Haynes of Studio1Network sat me down and we just talked for a while. It was so simple and from that conversation, there was my first video. I did chose to edit it a little and so you will not hear Phyllis’s beautiful voice, but will read the questions. Check out the graphics that were added by my stellar virtual assistants at Virtual Accuracy.
But enough talk – aren’t you just curious to go see it? Have I kept you in suspense long enough? One last thing, while you watch the video I want you to think about the uses of video for an entrepreneur today. Think big and dream about how you might add some video to your business. So go check out my very first video here.
Upping the Downside – Important Book on Business Resilience
Posted by: | CommentsToday I want to give you information about an important Business Book called “Upping the Downside: 64 Strategies for Creating Professional Resilience by Design” by Mike R. Jay. This is a recent book which builds on a previous one about personal resilience although you’ll do fine without the previous book.
Mike Jay is apparently an extremely bright guy and this book presents much of his thinking around professional resilience. There are essays from others about the process of gaining resilience, but the heart of the book is transcripts of Mike teaching his system for developing professional resilience. Be careful not to be turned off by the huge amount of jargon, invented terms and confusing systems in the book. The heart of the book gives some very important messages for the owner of a coaching business.
First, think about the idea that your business must be resilient. In today’s culture, everything is changing at an unprecedented pace. In order to be a successful business owner, you will need to be adapting your business to important changes in the world that affect you or your customers. Resilience is the idea of being ready for anything and is rapidly becoming THE most important characteristic of a successful entrepreneur. There are very few successful coaches whose business is structured today in the same way it was five years ago.
Secondly, Upping the Downside looks at what is specifically required of the self-employed. Feel this quote, “Most entrepreneurs are really employees who are having hallucinations about business ownership. They have not learned how to be a business owner, but they don’t want to be an employee, so they end up creating a bad job for themselves.” Ouch. I see this over and over with beginning coaches who have not thought through what they are doing.
The point of the book is to move you away from this trap by increasing your professional resilience. Mike Jay presents his system through the use of 64 points from several categories that define professional resilience. Although they may be referred to by different names in the book, the basic categories include physical well-being, monetary well-being, wise relationships, self understanding, focus of client service, business planning and development, strategic thinking, intentional creativity, and allowing contradiction. I have no doubt that one or more of these categories could stand some work in your business so you may want to check out Upping the Downside soon.
Marketing and L. L. Bean
Posted by: | CommentsI am an advocate of being an “eyes-open” entrepreneur – as you go through your days and interact with a variety of businesses as prospect, customer, or interested person, keep your eyes open and notice their business and marketing practices. The world is a learning lab for the new entrepreneur, and for us old ones, too. This was the case recently during my interactions with the giant L. L. Bean.
We spent a long weekend recently at our Maine cabin and included in the acitivities was a trip to L. L. Bean to purchase a new kayak for my husband’s birthday. While there, I found some great clothes on sale and ended up purchasing things at two different registers. Both sales clerks asked me politely if I would like to share my email address with them to receive promotions and special notices. I very carefully declined twice since I am already overloaded with email. I definitely said “No thanks.”
Fast forward twenty four hours when I am surprised to see a promotional email from L. L. Bean in my inbox. First, this is an incredibly efficient system which must be highly automated. Secondly, how did it happen? I know that the company had my email address previously because I have purchased from them online in the past. I also am sure that if I was previously on their mailing list, I have opted out. They obviously did not delete my email from their system. All that had to happen was to match up the address on my credit card with the database and I am back on the promotional list.
Now I don’t really want to criticize a company I really do like that has one of the most outstanding customer service policies around, but I think they may need to look at their internet marketing policies. A reasonable person would see this as a violation of the Can-Spam act of 2003 - at no point did I agree to receive email from the company. If I were to act like this as a small business owner, I could have a wave of unhappy people and that is a risk I would not take. As a giant, I guess L. L. Bean has less to lose by playing it risky. And for those of you wondering, yes, I immediately opted back off their darned list.
Eight Steps to an E-Book
Posted by: | CommentsE-books are one of the valuable products that many coaches produce to help build their coaching business. Small e-books can be a give-away that you use for visibility and list building. Larger e-books can be a source of passive income. Many coaches don’t write an e-book because it looks like such a big task. Try this step-by-step guide to getting your e-book ready to go.
1. Research the needs of your niche. You need to know that what you write about will matter to your audience. Spend some time finding out the problems encountered in your niche and write your book to solve one of the most important issues. Make sure that you write a one or two sentence statement about the purpose of the book in order to guide your writing.
2. Title your e-book carefully. There are several points to consider in choosing your title. You want it to be catchy and at the same time be clear about your subject matter. This is often accomplished through the use of sub-titles. I titled my recent e-book Mind Your Own Biz (for the catchiness) and used the sub-title “Discover the Secrets to Creating a Successful Coaching Business” (to be very clear about the purpose). Finally, think about the use of keywords in your title. It is great if you can make sure the book title comes up when your target market does a Google search.
3. Write an outline. You may think this sounds like high school English class, but there is no other way to collect your thoughts completely and make them into a document that flows smoothly. The outline can be as simple as listing the important topics to cover or as complete as writing out a table of contents. I usually list all the general points that need to be covered and then make subpoints for each thought I have related to the main point.
4. Write the e-book. One great way to make this happen is to schedule writing time into your calendar using ink. If you have an outline, it doesn’t matter what part of the e-book you write first; write whatever appeals to you when your writing appointment time arrives. As a coach, you know that it helps to break down any big project into small, doable steps and your outline helps you do that. When you begin to write, don’t worry about whether it is good writing – just try to get your thoughts down. Some days you will not feel like writing new material and you can use those days to polish portions of the book that you have already written. Don’t spend too much time agonizing over word choice and sentence structure because the best e-books read as though the writer was speaking to you. Write what you would say to your client about the subject. The final part of writing is to add any transitions you need between sections to help the book flow more smoothly.
5. Edit the book. You want to make sure that the book says clearly what you are trying to say and that you are using reasonable language to do so. I highly recommend you find someone to do the editing for you because a fresh set of eyes will do a better job of evaluating your writing. Ask a friend, find an English teacher, or hire an editor to do this work. You need someone who is expert in the language. Your editor will look at punctuation, grammar, word choice and meaning and is far superior to the grammar-check on your word processor.
6. Format the book. This is when you look at how the book is laid out on the pages, making it look clear and easily readable. For an e-book, you want to make sure there is lots of white space on each page. Choose your font and be consistent with it throughout the entire book, varying only the size for headings and titles. Look at where each page ends since you may want to make sure that a paragraph is not split into two pieces on different pages. If your e-book is more than about 20-25 pages, you will want to add a table of contents. This is done after formatting to make sure you have accurate page numbers.
7. Design a book cover. You will want a great looking book cover for your e-book especially if you are selling it because many sales are made by the cover. It is very important to tie the look of your cover to your company branding so the best option is to use a graphic designer to do this job. If you absolutely cannot afford to hire a designer then you can buy one of the software programs that generate book covers. The downside here is that these programs have been used many times and your book will not look as distinctive as is possible with a designer. Some e-book cover resources are Cover Factory, E-cover Generator and Absolute Covers. You should expect to pay between $50 and $100 for the software and $100-$150 for a designer.
8. Convert the book to PDF format. No matter what software you use to write your book, your last step is to convert the file to the format called PDF. This is a universally used file format that can be read by any computer. PDF format also protects your work so that it is not so easily copied. There are many programs that convert documents to PDF format at a range of prices. Free programs often work well if you have a little technology savvy. PDF995 has a limited free version of their software which is ad supported. Their suite version costs $29.95 and does not include ads. Adobe Acrobat is the original document converter and is the undisputed leader despite a hefty price of about $400. NitroPDF is very similar and costs only $99.
There is the eight step plan for creating your e-book. Don’t let the size of the project stop you – just take it one step at a tme. An e-book can help tremendously with your coaching business development. Get started soon!
TED – A Resource like No Other
Posted by: | CommentsYou never know what you need to know as a coach. And TED is just the resource to help with that - for those who just love to learn, like I do, it is a treasure trove. For those who already know everything, like my brother, I hope it will remain a secret. (Yes, you could have just seen a little sibling rivalry here.) So what is TED? It is an incredible event that is “inspired by the world’s greatest thinkers and doers”. The event now is a website, a blog, a conference and a contest.
TED stands for Technology, Entertainment and Design and began as a conference in Long Beach California in 1984 that challenged the world’s brightest to “give the speech of their lives” in 18 minutes. It was intended to bring together the three areas for intense collaboration. The conference continues to this day with 50 speakers each year over the span of 4 days. Please don’t get excited about attending the conference anytime soon since it sells out each year for the following year before the gates close. It also costs $6000 to attend and you have to apply and be accepted. However, the good news is the website.
The TED website has over 200 of the past speeches waiting for your viewing pleasure. You can watch them on the site or download them to your computer and have them for your own. Awesome. The reason this great resource exists is because TED is devoted to making a “change in attitudes, lives and ultimately the world”. That’s thinking big. In case you are not excited about this yet, let me give you more details. There are speeches there by Amy Tan, Stephen Hawkins, Dan Gilbert, Al Gore, Isabelle Allende and countless brilliant people whose names you may not know. I have delved into fascinating subjects that many coaches might be interested in including creativity, happiness, blogs, choice, “amateur professionalism”, memes and collaboration. That barely scratches the surface of the listings wiht more released each week. Take a cruise on over to the website soon and learn something new.






