Why are Relationships with Readers Paramount?
By
How do you build trust with others? You get to know them and find out what they are all about. It is easier to do that face to face, yes, but it can also be accomplished in cyberspace if you are willing to work at it. But, why do any of that anyway?
Building relationships with your readers, whether through your blog, your ezine or your social media efforts, is vital to your business. Remember that your goal is monetary benefit and for that you will need people to visit your site. But, visiting is not enough in and of itself.
Think about it in these terms. Let’s say you launch an incredible new product or service. You advertise everywhere that you can think of. In the first months of your launch, your unique visitors go up 100% (it’s possible!) AND the sales go through the roof.
In your bliss don’t forget that the journey towards one-time sales is a short trip. If you made five or six figures in each of those months, it still wouldn’t compensate for the next eight months of basement stats because none of those customers came back. That’s no way to run and grow a successful business enterprise.
Instead, strive for repeat visitors every month of the year. How do you do that? You build a relationship with each one of them. No, you don’t have to know them all by name, but you will want to pay attention and give them what they want to keep them coming back.
Readers are more than just people who come to hear what you have to say, they are looking for something. It could be your product but they won’t stay where they are not appreciated.
Here are a few reasons why reader relationships are so important to your site:
1. They have friends. You never know who is visiting and reading your site content. One thing that you do know is that they have a sphere of influence with someone. That sphere can be yours if they are satisfied with their relationship with you.
2. They have money. What started out as simply a visitor can be converted to a customer who uses your products or services if they trust you. Now you have the potential for repeat business.
3. They represent a portion of the population. Whatever their connections, they can be useful to you in building a better business. Online business owners can provide organic backlinks for you, bloggers can ask you to guest post for them, avid social bookmarkers can help lift you to expert status by linking to your content.









1 Comments
November 7th, 2009 at 3:48 am
Yes and I think this is the major difference between traditional advertising and Marketing 2.0. Traditional advertising builds relationships and trust through a constant barrage of repetitive, non-valuable brand messages. TV, radio and print ads that hit you with the same jingle so many times that it becomes branded in your mind that they own that space.
The small business owner cannot compete with this, nor should they try. There are other ways to keep an audience engaged through a steady stream of VALUABLE content that meets the market where they are most comfortable consuming your message. On your blog, in their RSS reader (where I read Janet’s blog), social media sites like Twitter, etc, through email and on and on.